We recently came out with our newest Geller Book, release 6.0. Current metal prices and an increase in labor. In addition the sizing and custom design sections have some higher priced pages if you'd like to try for higher sizing and custom pricing.

It's been my job to share with you the task of training your staff in selling repairs and getting the most money. We've put together videos on our website that have each chapter in the book, with it on the screen and myself narrating the training.

 

They are free for you and your staff and if you'd like to share with any jeweler friends be my guest.

 

At my website you'd go to this link:

http://www.jewelerprofit.com/page/password/8292393.htm

 

It will ask for a password, it is   geller

 

Then click on any video to get trained.

None are longer than 15 minutes, many less. Chapter 100 (sizing), chapter 1000 (custom/cad-Cam) and Chapter 1200 (repairs) have 3 videos each, broken in 15 minute segments.

In addition to training on my Geller Book I have also collected some videos from YouTube on HOW repairs are done. This will help the staff be able to explain to the customer how repairs are done and why we charge "this amount". 

 

These videos do not require any password just go to this link on my website:

http://www.jewelerprofit.com/how-are-repairs-done.html

Here is our training video on Chapter 100-ring sizing. Just click on it

   

The video below is a sample video on how rings are sized to train the staff. All of these are available at the above links.

 

So lets' get the staff trained.